PRIVACY POLICY

Company: Danou Pty Ltd ABN: 68 625 708 072

Effective Date: January 1st 2026
Last Updated:January 1st 2026

1. 
   Introduction:
   White Label (“we,” “our,” “us”) values and protects your privacy.
   This Privacy Policy explains how we collect, use, store, and share personal information in connection with:
   - Our B2B multivendor platform (the “Platform”),
   - Vendor and partner onboarding,
   - Customer transactions processed through our website.
   - Third-party technology integrations (e.g., 3D body scanning, AR/VR try-on, AI-fit, marketplace sync), and
   - Associated services (vendor dashboards, analytics, payment processing, etc.).
   This Policy applies globally and complies with:
   - Australian Privacy Act 1988 & Australian Privacy Principles (APPs),
   - General Data Protection Regulation (GDPR, EU/EEA),
   - California Consumer Privacy Act (CCPA, U.S.),
   - Other applicable international privacy regulations.
2. 
   Information We Collect:
   We may collect the following categories of information:
   2.1 Vendor Information
   - Business name, ABN/ACN, tax ID, banking details, contact information.
   - Social media handles, marketplace account details (e.g., Instagram Shop, TikTok Shop).
   - Vendor dashboard usage data.
   2.2 Customer Information (processed on behalf of Vendors)
   - Personal details (name, email, address, phone).
   - Order and transaction history.
   - Body measurement data (if 3D body scanning is enabled).
   - Style preferences and browsing behavior.
   2.3 Technical & Analytical Data
   - Device identifiers, cookies, IP addresses.
   - Session activity, clickstream data, heatmaps.
   - Marketplace sync logs (Facebook, Instagram, TikTok, etc.).
   2.4 Sensitive Information
   - Biometric data (3D body scans, AR/VR fitting data).
   - Payment card data (processed via PCI-DSS compliant third-party providers).
   We will only collect sensitive information with explicit consent and use it strictly for the intended purpose (e.g., sizing, personalization).
3. 
   How We Use Information:
   We process personal information to:
   - Provide and manage the Platform.
   - Enable vendor on-boarding, collections, and integrations.
   - Process transactions, payments, refunds, and charge-backs.
   - Provide sizing/ personalization via 3D scan, AI-fit, or AR try-on.
   - Detect fraud, ensure compliance, and enforce platform rules.
   - Improve functionality, analytics, and user experience.
   - Conduct marketing and promotional activities (with consent).
4. 
   Sharing of Information. We may share information with:
   - Vendors: To fulfill orders and manage collections.
   - Technology Partners: (e.g., 3D scan providers, AR/VR fitting providers, AI sizing engines).
   - Payment Providers: Stripe, PayPal, or other regulated processors.
   - Logistics Partners: For order fulfilment and shipping.
   - Legal Authorities: Where required by law, regulation, or legal process.
   We do not sell personal information.
5. 
   International Transfers:
   Data may be transferred and stored outside of Australia, including the EU, UK, U.S., and Asia, where our technology partners and servers are located.
   All transfers comply with GDPR Standard Contractual Clauses (SCCs) or equivalent safeguards.
6. 
   Data Retention:
   - Vendor business records: retained for at least 7 years (legal compliance).
   - Customer order data: retained for 6 years unless otherwise required.
   - Body scan/biometric data: retained only as long as required to provide the service or until consent is
   withdrawn.
   - Data may be anonymised for analytics.
7. 
   Vendor & Customer Rights:
   Depending on jurisdiction, individuals may have rights to:
   - Access their data.
   - Correct or update inaccuracies.
   - Request deletion (right to be forgotten).
   - Restrict processing or object to use.
   - Data portability.
   - Opt-out of marketing or profiling.
   Requests can be made by emailing: admin@whitelabelstudio.com.
8. 
   Cookies & Tracking:
   We use cookies, pixels, and similar technologies for:
   - Authentication, security, fraud prevention.
   - Analytics and performance measurement.
   - Marketing and retargeting.
   Users can manage cookie preferences through their browser or platform settings.
9. 
   Security Measures:
   - Encryption (in transit and at rest).
   - PCI-DSS compliant payment processing.
   - Multi-factor authentication for vendor accounts.
   - Regular security audits and penetration testing.
   - Restricted access to sensitive data.
   Despite best efforts, no system is 100% secure.
10. 
    Third-Party Technologies & Marketplaces:
    - Vendors may enable integrations (3D scan, AR try-on, AI fit, etc.).
    - White Label Studio is not liable for how third-party providers handle data.
    - Vendors are responsible for ensuring customer consent before enabling integrations.
    - Marketplace policies (e.g., Meta, TikTok) apply in addition to this Privacy Policy.
11. 
    Children’s Privacy:
    The Platform is not intended for children under 16. We do not knowingly collect data from minors.
12. 
    Trustee & Governance:
    This Policy is issued by Danou Pty Ltd ABN: 68 625 708 072. The Company is responsible for compliance, oversight, and legal accountability.
13. 
    Changes to This Policy:
    We may update this Privacy Policy from time to time. Vendors and users will be notified of material changes. Continued use of the Platform constitutes acceptance.
14. 
    Contact Us:
    For questions, concerns, or data requests, contact:
    Danou Pty Ltd ABN: 68 625 708 072
    Email: admin@whitelabelstudio.com